Please note:
All sales are final for our plants because they are a living perishable product. We work hard and take great care of your plants before packing them up really well. However, shipping can be unpredictable and rough on delicate items so, when you purchase plants online, you're taking on the risk that comes with it, like leaves turning yellow or getting torn during shipping. Little nicks, bruises, and tears are normal as plants grow, usually due to things like wind, moisture, or rain, and don't count as damage. If there's any damage, shoot us an email at info@lovelucysplants.com within 2 days of getting your order, and send over some pics of the damage. We'll work with you to sort it out. If you don't get in touch within 2 days, we will still give you tips on how to care for your new plant buddy. Additionally, it's up to you to keep track of your order as it is in transit, this way the plant is brought inside right away and unwrapped like the present that it is!
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